You used to pay Apple, happily, and their devices and applications worked for you. Now you pay Apple for something substandard that sometimes actively work against you. And they still want more money from you.
A couple of examples of this, are the iTunes app (now Music) and Aperture.
Apple Music app, especially on the Mac, is not fit for purpose. It is buggy, temperamental, and actively hostile to a good user experience.
Aperture is probably the definitive example of a company making things worse over time. It was the best photo management, editing and publishing app on the planet. It ran rings around Adobe’s bloated Lightroom. I used to take photos of local trail races, around 1200 to 1500 per race then, with Aperture, import, triage, edit, and publish them to Flickr in a matter of a couple of hours. When Apple killed Aperture, I resisted but was eventually forced (by Apple no less) to migrate to Lightroom. Even after months of use, user training, and manipulating it in anger, it was much slower to do anything on Lightroom. Roughly twice as slow for my workflow.
For me, Aperture is notable as the first sign of Apple’s decline in quality and, more importantly, producing tools that work for you. Today, you finance Apple, and that’s it! Don’t expect anything back, you ungrateful bastards!